Lina Support
Questions, problems or ideas? In Lina, go to You › Chat with Nadia, or email hi@uselina.app and Nadia, who makes Lina, will reply within two business days.
Common questions
How do I cancel Lina Plus?
On your iPhone, open Settings › your name › Subscriptions › Lina Plus, or in Lina go to You › Lina Plus › Manage. Cancel at least 24 hours before the renewal date. Apple handles refunds at reportaproblem.apple.com.
I got a new phone. Where are my logs?
For now, Lina keeps your logs on the iPhone you used. Restore your Lina Plus subscription with You › Restore purchases. Syncing between phones is coming.
How do I delete my account?
In Lina, go to You › Delete account. It erases everything Lina stored on your iPhone, signs you out, erases your Chat with Nadia messages, and (if you used Sign in with Apple) removes Lina's access to your Apple ID. Logs Lina saved to Apple Health stay there; remove them in the Health app if you like.
Lina read my meal or receipt wrong.
Tap the meal or food to fix the name, amount or numbers. Thumbs down on a meal tells Lina what was off, and she remembers.
The Apple Watch app isn't updating.
Open Lina on your iPhone once, keep Bluetooth on, and make sure the Watch app is installed (Watch app › Lina).
Is Lina medical advice?
No. Lina helps with everyday habits and isn't a substitute for a doctor, dietitian or therapist. In a crisis in the US, call or text 988.